We strive to deliver your orders accurately and on time. This Shipping Policy explains the shipping process, timelines, costs, and responsibilities.

1. Order Processing

1.1 Orders are processed within 1–3 business days after payment confirmation.
1.2 Processing time may vary depending on the vendor and product availability.
1.3 You will receive a confirmation email once your order is shipped.

2. Shipping Methods and Delivery Times

2.1 We partner with trusted courier and logistics providers to deliver your orders safely.
2.2 Delivery times depend on your location and chosen shipping option:

  • Local Shipping: Usually 2–5 business days
  • Nationwide Shipping: Usually 3–7 business days
  • International Shipping (if applicable): Varies by destination and customs processing.

3. Shipping Charges

3.1 Shipping costs are calculated at checkout based on the order size, weight, and destination.
3.2 Some vendors may offer free shipping promotions — check product details for eligibility.
3.3 Additional customs duties, taxes, or import fees may apply for international orders and are the buyer’s responsibility.

4. Order Tracking

4.1 Once shipped, you will receive a tracking number via email or your account dashboard.
4.2 Use the tracking number on the courier’s website to monitor your shipment status.

5. Shipping Restrictions

5.1 Certain products may have shipping restrictions based on local laws or vendor policies.
5.2 We do not ship to P.O. boxes or APO/FPO addresses unless specified by the vendor.
5.3 Delivery may be delayed due to unforeseen circumstances such as weather, holidays, or logistics disruptions.

6. Incorrect Shipping Information

6.1 Customers are responsible for providing accurate shipping details.
6.2 Labeena Multivendor Store is not liable for delays or lost packages caused by incorrect or incomplete address information.

7. Lost or Damaged Shipments

7.1 If your package is lost or arrives damaged, please contact our support team within 48 hours of delivery.
7.2 Claims will be handled according to vendor policies and shipping carrier terms.