Welcome to Labeena Multivendor Store. These Terms of Service (“Terms”) govern your use of our website, services, and any interactions with vendors, buyers, and content on our platform. By accessing or using the site, you agree to be bound by these Terms.

1. User Eligibility

• You must be at least 18 years old to create an account or make purchases.
• If you’re registering on behalf of a business, you confirm that you have the authority to do so.

2. Account Registration

• You agree to provide accurate and complete information during account creation.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately if you suspect any unauthorized access.

3. Platform Usage

For Buyers:

• You agree to make legitimate purchases only.
• You must not misuse services, initiate fraudulent orders, or violate vendor/store policies.

For Vendors:

• You are responsible for the accuracy of product listings, pricing, shipping details, and communication.
• You agree to deliver products/services in a timely and ethical manner.
• You may not list prohibited or illegal products.

4. Payments

• All payments are processed through secure third-party gateways.
• We are not liable for issues arising from your payment provider.
• Vendors receive payouts according to the commission and payout policy displayed on the dashboard or shared upon onboarding.

5. Shipping & Returns

• Shipping policies may vary from vendor to vendor.
• Buyers are encouraged to read product and return policies carefully before purchasing.
• Vendors are required to clearly state shipping timelines and return terms.

6. Intellectual Property

• All content on the site, including logos, designs, text, and graphics, is owned by Labeena Multivendor Store or licensed to us.
• You may not copy, reproduce, or use our content without permission.

7. Prohibited Activities

You agree not to:

• Use the site for unlawful purposes.
• Post offensive, defamatory, or misleading content.
• Interfere with platform functionality or security.
• Attempt to reverse-engineer or extract source code.

8. Suspension or Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms or any applicable law.
• You engage in fraudulent, harmful, or abusive behavior.
• Your vendor/store fails to comply with policies.

9. Limitation of Liability

• We are not responsible for damages arising from your use or inability to use the website.
• We do not guarantee product quality or service delivery from third-party vendors.
• Disputes between buyer and vendor must be resolved between those parties, though we may assist if needed.

10. Changes to the Terms

We may update these Terms at any time. We’ll post the updated version with the revised date. Continued use of the site means you accept the updated terms.

11. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of courts located in Karachi, Pakistan.